SMM Desk - Support Policy
Support Hours: We are available 24/7 via ticket system and WhatsApp.
Response Time: All queries are responded to within 1-24 hours.
Refund Policy: Refunds are only provided if the order is not delivered or partially delivered. No refunds for completed orders. Refund requests must be submitted within 7 days of order placement.
Order Issues: If your order is stuck, delayed, or has any issue, open a support ticket with your Order ID. Do not place duplicate orders.
Payment Issues: If your deposit is not credited within 24 hours, contact support with your Transaction ID and payment screenshot.
No Guarantee: We do not guarantee follower/like retention as drops may occur naturally on social media platforms. Refills are provided where mentioned in the service description.
Contact: For any support, reach us via the ticket system on your dashboard or WhatsApp.
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